Terms of Business
All prices in the catalogue and on this homepage are in EURO and contain the VAT.
The contract is agreed upon with us (BeWitched-Spiele - Andrea Meyer) confirming your order. Confirmation is only sent by email. If you order from us without providing a valid email address, you will not receive a confirmation, your order is nonetheless valid. If single games are not available, you will be notified. Orders are processed immediately. If that is not the case there's a hint on the website.
3. DELIVERY, PACKAGE AND POSTAGE
The person ordering from us covers package and postage unless differently agreed upon.
Games are delivered with an open invoice either by Hermes or dhl. Goods remain our property until your payment was received.
If you wish to receive the good by uninsured letter or parcel (at your risk), we require prepayment. You will receive a pro forma invoice by email. After reception of your payment you will receive the good. Delivery will take at least a week.
Usually we request prepayment and use dhl (parcel up to 2kg) oder postal letter (up to 1 kg), check out Deutsche Post or dhl, for up-to-date prices. Add a small fee for package.
Invoices for good sent in insured parcels have to paid within 14 days. In case of uninsured delivery you will only receive the goods after we received your payment.
If you forget paying the invoice you will get one reminder by email only.
In case you still do not pay you will receive another reminder with overcharge fees. If you still do not pay we will pass on the invoice to a debt collection agency.
You can pay in advance, by bank transfer or paypal. Bank and paypal fees are covered by the customer.
Delivery abroad requires prepayment, either by bank transfer or paypal. Taxes, bank and paypal fees occuring are covered by the customer.
Orders by minors have to be endorsed by parents or legal guardians.
6. RESERVATION OF PROPRIETARY RIGHTS
Goods remain our property until fully paid.
7. (RIGHT OF) WITHDRAWAL INSTRUCTION
RIGHT OF WITHDRAWAL
Customers have a right of withdrawal. .You can apply your right of withdrawal within two weeks after receiving this information in written form, by email or by returning the goods. To keep the deadline it suffices to mail the withdrawal or the goods in time.
Please address the withdrawal to: Andrea Meyer, BeWitched-Spiele, Schwiebusser Str. 46, 10965 Berlin.
In case of reclamations please contact us first and give us a shot at solving the problem unbureaucratically.
CONSEQUENCES OF WITHDRAWAL
In case you effectively withdraw from a contract, the goods and/or payment have to be returned. If you cannot return the goods at all or only in worse condition, you have to cover for the lost value. This does not apply if the condition only worsened due to checking the goods in a way that you could have checked it in a retail shop. Besides, you can avoid having to cover for a decrease in value by not using or handling the goods as if you already owned it and keep from doing anything that could effect its value.
Returning goods happens at our cost and risk. You have to cover the costs if the goods received are those you ordered and the price of the goods returned does not exceed 40 Euro or you have not yet paid for the goods. In any other case please contact us first in order to avoid high returning postages, thank you.
Both parties to the contract are obliged to return payments for returned goods within 30 days after sending or receiving the withdrawal or the goods.
End of Withdrawal instruction
8. DATA PROTECTION
All personal data is protected and will not be passed on to third parties.